FREQUENTLY ASKED QUESTIONS.
DO YOU OFFER ANY DISCOUNTS
We offer 10% for all active or retired military members, all teachers and first responders. We offer $25 off for first time customers.
Also join our email list, and follow us on social media for future specials. We love our customers and love doing giveaways supporting our community.
DO YOU GUARANTEE REMOVAL OF ALL STAINS AND SPOTS?
We cannot guarantee that we will remove all carpet spots or stains. In some cases there are certain liquids and substances that can permanently discolor the carpet. Some other factors that play a role in this is the age of the carpet and the type of carpet fibers that the carpet is made of.
WHAT IS OUR CARPET CLEANING PROCESS
HOW FAST WILL MY CARPETS DRY?
Our goal is to have your carpets as dry as possible. By the time our technicians leave, the carpet will be slightly damp. The dry time can take anywhere between 4-10 hours for the carpets to be completely dry. The dry time is affected by the humidity, the temperature and air flow of the room.
WHAT SHOULD I EXPECT?
You can expect affordable and fair prices. Our technicians are personable, reliable and very knowledgeable having over 24 years of experience. From the very second you call us, you can expect the absolute best customer service. We work with integrity, transparency and are the preferred provider by many real estate brokers and property management companies.
ARE YOU LICENSED?
Our technicians are highly motivated and knowledgeable in the carpet care industry. We regularly attend IICRC (Institute of Inspection, cleaning and restoration certification) classes to bring you the best services available. We stand by our work. You can expect the best when you call DShane Professinal Carpet Care.
WHAT ARE YOUR PRICES?
We have very competitive prices and pride ourself in being very transparent with our pricing. There are no hidden fees or any kind of additional charges. Also, we never sub-contact, so our carpet cleaning technicians are background checked, drug tested and properly trained having all the necessary licensing to work on your carpets. We stand by our work
DO YOU OFFER CUSTOMER SATISFACTION GUARANTEE?
Your satisfaction of our number one priority. We have been doing this for over two decades, and are confident that you will have an amazing experience. If anything does come up, please give us a call, and we will make it right.
Message From CEO
To Our Customers
We promise to treat your home, your family, and your pets with the courtesy and care you deserve. Your absolute satisfaction is our focus when it comes to cleaning your carpets and taking care of your home. Our goal is to make this process easy, stress-free and convenient.
Thank you for choosing Dshane for your carpet cleaning needs. We promise to provide you with the best customer service and second to none quality of cleaning and restoration services.
Owner of DShane Professional Carpet Care LLC